Contact/Policies

Located in Gainesville, FL, ArcadeMade.com is operated by Hasz Studios LLC

Products & Shipping Times:

Lit Kit items are custom made upon order and typically ship in two to three weeks, sometimes faster. They are designed and assembled in the USA. Lit Kit items ship separately from other items in the store.

Each T-shirt or other non Lit Kit product is also custom made after an order is received. Generally you can expect to receive these item(s) in 10 business days more/less depending on where in the USA you may be located. At this time, orders are shipped to the USA only, however please send an email to the address above and an arrangement can likely be made to ship internationally.

Returns or Refunds:

As each item is made custom at the time of order, refunds will only be granted in the event of a product defect upon receipt. To make a claim, please send an email per the Contact page. You will then be asked to return the product(s). To be eligible for a return/refund, items must be received in new and otherwise unused condition with all original tags/stickers present.

Variations:

Sometimes certain colors and sizes may not be available, and we reserve the right to send an alternate, yet equal quality brand T-Shirt with a virtually identical color to the one you have requested.

Payments Accepted:

At this time, payment is accepted via PayPal and PayPal card card processing.